The
Legal Bit.
Full transparency on how we operate, what we collect, and what you can do about it.
1. Who We Are
Wagonboy Studio LLC ("Wagonboy Studio," "we," "us," or "our") operates wagonboystudio.com. We are a web design and digital marketing agency headquartered in Chicago, Illinois. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or engage our services.
Contact: team@wagonboystudio.com
2. Information We Collect
We may collect the following categories of personal information:
- Contact information — name, email address, phone number, and company name when you submit our contact form or request a proposal.
- Usage data — pages visited, time on page, referring URL, browser type, and device type, collected via analytics tools (only with your consent).
- Communications — any information you voluntarily include in messages you send us.
- Cookies and tracking technologies — see our Cookie Policy below.
3. How We Use Your Information
- To respond to inquiries and deliver services you've requested
- To send proposals, project updates, and invoices
- To improve our website and understand how visitors use it (analytics, with consent)
- To comply with legal obligations
- To protect against fraud and unauthorized access
We do not sell your personal information. We do not share your data with third parties except as required to deliver services (e.g., email platforms, CRM software) or as required by law.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we process your personal data under the following legal bases: consent (for analytics cookies), contract performance (for service delivery), legitimate interests (for security and fraud prevention), and legal obligation (where required by law).
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 3 years. Analytics data is retained per the settings of the analytics provider (typically 14 months for GA4).
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of your personal data
- Correction — request we correct inaccurate data
- Deletion— request we delete your personal data ("right to be forgotten")
- Opt-out of sale — we do not sell data, but you may opt out of analytics at any time via our cookie consent banner
- Data portability — request your data in a machine-readable format
To exercise any of these rights, email team@wagonboystudio.com. We will respond within 30 days.
7. Cookies
We use cookies and similar tracking technologies as described in our Cookie Policy below. You can manage your cookie preferences at any time using the consent banner on this site or by contacting us directly.
8. Third-Party Services
Our website may use the following third-party services (only activated with your consent where required): Google Analytics 4, Google Tag Manager, HubSpot (CRM). Each of these services has their own privacy policies governing their data practices.
9. Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
10. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Continued use of our website constitutes acceptance of the updated policy.
12. Contact
For privacy-related questions or to exercise your rights, contact:
Wagonboy Studio LLC
Chicago, Illinois
team@wagonboystudio.com
1. Acceptance of Terms
By accessing wagonboystudio.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use this website.
2. Services
Wagonboy Studio LLC provides web design, web development, brand strategy, digital marketing, and content production services. Specific service terms are governed by individual project agreements or statements of work signed between Wagonboy Studio and the client.
3. Intellectual Property
All content on this website — including text, graphics, logos, animations, and code — is the property of Wagonboy Studio LLC and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.
Client work delivered under a project agreement is subject to the IP terms specified in that agreement.
4. Proposals and Project Agreements
Proposals provided by Wagonboy Studio are valid for 30 days from the date issued unless otherwise specified. Acceptance of a proposal constitutes agreement to the project scope and payment terms outlined therein. All project work begins upon receipt of the first payment milestone.
5. Payment Terms
Standard payment structure is 33/33/34 (project kick-off, design approval, project launch) unless otherwise agreed in writing. Late payments may incur a 1.5% monthly fee. Wagonboy Studio reserves the right to pause project work on accounts 14+ days past due.
6. Limitation of Liability
To the maximum extent permitted by law, Wagonboy Studio shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our services or website. Our total liability for any claim shall not exceed the total fees paid for the relevant project.
7. Disclaimer of Warranties
This website and its content are provided "as is" without warranty of any kind. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.
9. Governing Law
These Terms are governed by the laws of the State of Illinois, United States. Any disputes arising from these Terms or our services shall be resolved in the courts of Cook County, Illinois.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted to this page with a new "Last Updated" date. Continued use of the website constitutes acceptance of updated Terms.
11. Contact
Wagonboy Studio LLC
Chicago, Illinois
team@wagonboystudio.com